Telemarketing Executive

Job Id - MG01124IS0006
About the Position

We are seeking young energetic to join Telemarketing Executive for our growing team at our office in Indore, India. The Telemarketing Executive will be responsible to make daily calls for a variety of activities including updating customer database, inviting them for events/conferences, introducing a product/solution to them, or just taking feedback.

About us
MAVIP Group is Digital-first, data driven Creative & Tech powerhouse and a rapidly growing agency with presence in UAE, India and USA. We work with top technology brands in the world like Microsoft, AWS, Huawei, Secure works, HPE, Dell etc. We offer a competitive salary, great atmosphere, and opportunities for growth and advancement within our company. If you are a motivated and customer-focused individual looking for a challenging and rewarding career, we would love to hear from you!
Key Responsibilities
  • Conduct outbound calls to potential customers to introduce products and services.
  • Persuasively engage the customer in conversation to explain solution features & benefits.
  • Follow up on leads and schedule appointments for sales representatives.
  • Ask probing questions to understand the customer’s needs to qualify interest levels.
  • Explain about the event & help customers register for webinars/events/conferences.
  • Maintain & share daily reports of all calls, follow-ups, and outcomes in a timely manner.
  • Accurately document customer information & call notes.
  • Achieve daily, weekly, and monthly call-out and quality targets.
Knowledge, Skills, and Abilities
  • Proven experience as a telemarketer or in a similar sales role is a big plus. Freshers also welcome.
  • Excellent communication skills, both verbal and written.
  • Strong interpersonal and rapport building skills.
  • Ability to work in a fast-paced, deadline-driven environment.
  • Familiarity with CRM systems and databases Superb verbal communication.
  • Ability to switch your communication style on a whim.
  • Superb interpersonal, research, and record-keeping skills.
  • Ability to work independently and as part of a team.
  • Positive attitude, strong work ethic, and a drive to succeed.
  • Persuasive, result-oriented, and driven individual who loves going the extra-mile.
  • Previous experience in IT telemarketing is a big plus. 
Desired Candidate Profile
  • Proven experience as a telemarketer or in a similar sales role is a big plus. Freshers also welcome.
  • A Bachelor or Masters degree/diploma or equivalent.
Custom text: Hiring for Mavip Group
Job Functions: Marketing
Locations: Indore
Experiences: 3+ years
Industries: IT Industry

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