Product Manager

Job Id - IS0124SS0005

About the Client

Our client is a premier in the field of Information Technology providing best-of-breed technology solutions for the global travel and aviation industry. They offer a wide range of tailor-made aviation technology solutions which cater to every aspect of the organization. They have a wide range of products which are catered to the Airline, Airport, Travel, and Tourism sectors, and have made remarkable progress since their inception.

Profile Details

Decision Making Parameters

Empowered to make decisions on all aspects of product roadmaps and features for the product portfolio under his/her supervision within the framework of responsibilities and boundaries identified with this role and in accordance with standard practices and guidelines set by the company.
Consults with Head of Product on all product strategy-related decisions. All duties shall be performed through proper channel and in compliance with adopted policies and procedures.

Key Result Responsibilities

Acts as the subject matter expert and product owner on the product team; manages the product discovery process end-to-end and works closely with line managers to create a direction for the product and maximize its value.
Contributes to developing/implementing a clear Product Discovery strategy, action plans, policies, and metrics needed to align creativity, inspiration, planning, and delivery with the overall business needs and clients’ expectations.
Prepares and decides on short-term action plans and sprints workload based on priorities and agreements. Contributes to the roadmap of long-term business plan to ensure smooth workflow and successful results.
Drives the commercial requirements of end-users, generates and approves ideas, prototypes and scenarios, and ensures they are translated into an attractive User Experience to drive business growth.
Leads Product and Development teams to define and implement innovative solutions for the product direction, visuals and experience.
Works closely with line managers to create wireframes, visual designs and high-fidelity prototypes and test products. Ensures all ISA assigned products are designed, developed and delivered in the most attractive forms and line with recommended concepts, architecture and functional interfaces.
Builds awareness and understanding of the product in the community and proactively promotes the agile principle and SCRUM methodology within ISA to continuously enhance products and ensure their competitiveness in the market.
Stays abreast with market trends and new technologies in the domain, researches and conducts comparative analysis with competitors to recommend best practices.
Partners with HR to set objectives and identify KPIs for the respective team members; ensures his/her subordinates are fully aware and knowledgeable of their targets and assists them achieve their goals.
Coaches, mentors and monitors the team’s performance and progress to develop their skills, identify and bridge any gaps in their performance.
Conducts regular reviews and assessment for the function related work flow and operating procedures to enhance the process and maximize productivity.
Identifies and manages the product discovery budget estimates/expenditure in line with ISA’s guiding principles. Provides required support on budget issues to the Head of Products as needed.
Represents ISA in clients’ meetings, solicits feedback on products and services regularly.
Performs any other additional duties as directed by the line manager.

Job Specifications

Qualifications (Academic, training, languages, etc.)

Bachelor’s degree in Technical Engineering/Computer Science/Math or equivalent.
Certified SCRUM Master or Professional Certified Product Owner is a plus.
Certified SCRUM Master or Professional Certified Product Owner is a plus.
Solid technical background with understanding in software development.
Comfortable using collaboration tools such as Slack, JIRA.
Fluent in English Language.

Work Experience/Other Competencies

8+ years of experience as a Product Manager/Associate Product Manager in B2B/B2C enterprise environment working on designing Airlines products or providing IT Airline services such as Ground Handling/PSS/ Crew Management or in an IT Solutions company offering airline products.
Subject-matter expert in technical management, technical solutions design, and architecture.
Proven track record of managing all aspects of a successful product throughout its lifecycle.
Track record of using qualitative and quantitative data to prioritize and drive decision-making.
Demonstrates understanding of UI/UX design, experience in a similar role is an advantage.
High sensitivity to emotive, human-driven design principles.
Very good understanding of commercial market trends and transforming them to design concepts.
Have worked with technology platforms that are both internally and externally hosted.
Familiar with Agile Development and SCRUM Methodologies.
Self-driven, passionate about delivering the best user interface experience possible.
Strong analytical and synthesis skills are a must including the ability to absorb and process large amounts of data into actionable information.
Analyzes data, identifies pitfalls, and recommends effective solutions.
Experienced in conducting market researches and benchmarking studies and adopting best practices.
Excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties.
Detail oriented, has a sharp and artistic eye that recognizes fine art.
Capable of drafting policies and procedures and conducting feasibility studies.
Must be a strong writer and public speaker in front of large, senior groups.
Hands on preparing and analyzing business performance reports.
Employs technical expertise and interpersonal skills to execute new initiatives and achieve company’s objectives.
Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.