Experience Strategy & Measurement Services

Listening to your customers, partners & stakeholders can unleash the potential of a business, helping you understand the gaps, needs, wants and grievances of the parties that hold the power to shape up your brand. At MAVIP Digital, we help you understand your stakeholders better by deploying industry-defining experience strategies.
CUSTOMER EXPERIENCE STRATEGY & MEASUREMENT

Customer is the king and their experiences with your brand define the success. We can help your brand develop a CX strategy with KPIs and execute the CX surveys to deliver actionable insights.

Patient EXPERIENCE STRATEGY & MEASUREMENT

A patient visits a healthcare set-up to regain his health, but also gains experiences about your brand. We can help your healthcare business develop a patient experience strategy with KPIs and execute the surveys to deliver actionable insights.

EMPLOYEE EXPERIENCE STRATEGY & MEASUREMENT

Your employees are your first brand ambassadors, their experience define your clout as an employer. Get your employees to tell you what they like and dislike discreetly with MAVIP Digital and create the next ‘Best Place to Work for’.

Partner EXPERIENCE STRATEGY & MEASUREMENT

Partners are the backbone of a successful business. Make sure they have a great experience with your brand by understanding their pain points and build relationships that outlast the competition.

Virtual events

Create great virtual event experiences with MAVIP Digital. From conceptualization to execution, demand generation and post event engagement, we help your brand drive it’s events to pinnacles of success.

INSIDE SALES / TELEMARKETING

MAVIP Digital runs a state-of-the-art contact centre with trained professionals to help drive sales remotely for our customers. Out tailor-made solutions can cater to the needs of SAAS products and tech companies.

MULTI-TOUCH CUSTOMER SUPPORt

Handling Customer enquiries can be a daunting task. Leave your customer support worries with us. Our contact centres offer multi-touch point customer support, starting from sales enquiries to full-stack technical support.

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